How to Place Order?
You can check your order status and tracking details by logging into your account and visiting the “My Orders” page.
Contact our customer service within 30 days of receiving your item. Please contact our customer service to obtain the return form.（admin@sportmy.shop）
If your order hasn’t been shipped yet, you can contact us to request a cancellation or changes. Orders that have already been shipped cannot be modified.
We offer standard and express delivery options. Available methods and fees will be shown during checkout.
Payments Methods
To exchange or return an item, please contact our customer service at admin@sportmy.shop within 30 days of receiving your order to obtain the return form. We accept returns and exchanges even if the packaging has been opened.
You can check your order status and tracking details by logging into your account and visiting the “My Orders” page.
If your order hasn’t been shipped yet, you can contact us to request a cancellation or changes. Orders that have already been shipped cannot be modified.
We ship via SingPost.
Free shipping for orders above SGD 20.
A SGD 5 delivery fee applies for orders below SGD 20.
Exchanges & Returns
If your order hasn’t been shipped yet, you can contact us to request a cancellation or changes. Orders that have already been shipped cannot be modified. If your order has already been shipped, please contact our customer service team for further assistance with returns or exchanges after receiving the package.
To exchange or return an item, please contact our customer service at admin@sportmy.shop within 30 days of receiving your order to obtain the return form. We accept returns and exchanges even if the packaging has been opened.
